Group administrator(s) will review your request to join their group and will follow-up with you if they have any questions.
: Log-in and click on ‘Join a Group’
: Register through the form below. After submitting your registration you will receive an . Please follow the instructions in the activation email to complete your registration.
If you need any technical assistance, please contact firstname.lastname@example.org.
Last Updated: November 17, 2014.
HealthChat is an online community for health care professionals to communicate and collaborate.Our services are provided by thehealthline.ca Information Network(“thehealthline.ca”), a not -for-profit organization that provides reliable and up - to - date health service information to the people of Ontario.Visit informationnetwork.thehealthline.ca for more information about us and our other services.Thank you for using HealthChat.
a.The term “Services” or “site” or “website” refers to this website and all related web pages and applications, but does not include any third - party websites that are linked to, or from, this website.
b.The terms “thehealthline.ca,” “HealthChat team,” "HealthChat", or “we,” or “us,” or "our" refer to the healthline.ca or to designated thehealthline.ca Information Network personnel, and our partnered affiliates, or any other party, who may at any time be responsible for managing HealthChat.
c.The term “HealthChat user” or “user” or "you" or “group member” refers to individuals who have registered a HealthChat account.This includes standard users and group administrators.
d.The term “standard user” refers to an individual who has an account with HealthChat, but does not have group administrator privileges.
e.The term “group administrator” or “group admin” refers to an individual who has group administrator level access to Services with respect to a specific group.This access level allows the individual to modify or delete any content in their group.A person is designated as a group admin at the time they contact email@example.com to form a new group, or at the time such person is designated a group admin of an existing group by another group admin.
f.The term "group" refers to a collection of users who have common health care professional roles with in a single Local Health Integration Network(LHIN) regional boundary, across multiple LHIN boundaries, or are partners of thehealthline.ca Information Network, but a group cannot consist of users from only one organization(for example, a group cannot consist of only users from one doctor’s office).A group allows users who are members of such group to share access to specific content and communication tools within such group.There are many groups on the HealthChat website. A new group may be created by a prospective group admin contacting us at firstname.lastname@example.org.
g.The term “content” refers to any new information, in any form, added to the website by a user. This many include, but is not limited to, personal posts in the forum, documents, calendar events, announcements, hyperlinks, or inbox messages.
h.The term “user support” refers to any assistance or support the HealthChat team provides to users of our Services.This may include, but is not limited to, helping a group admin set up their group, or helping users to change their password.
i.The term “HealthChat.ca FAQ” refers to a group administered by the HealthChat team.
j.The term “personal health information” shall have the meaning given to such term in the Ontario Personal Health Information Protection Act of 2004.
Using our Services does not give you ownership of any intellectual property rights of our Services. Similarly, you may not use the content added by the HealthChat team in our Services unless you obtain permission from us.
Our Services display some content that is not the property of thehealthline.ca.Users who make content available on our Services are responsible for that content. We may review content if we suspect it violates our policies or the law. We may remove or refuse to display content that we reasonably believe violates our policies or the law. However, we do not review content regularly, we simply reserve the right to investigate breaches of our policies or the law. This site may contain hyperlinks to the web pages of third parties. We shall have no liability for the contents of such web pages and we do not make representations about or endorse such web pages or their contents as our own, as we do not control the information on such web pages, and we are not responsible for the contents and information given thereon.The use of such web pages shall be at your sole risk.
We assume no responsibility for the actions of third parties or users who provide information on this site.This website and its content is on an ‘as is’ and ‘as available’ basis.We expressly disclaim any conditions, representations and warranties, express or implied, of any kind with respect to this site, its uses and the Services offered on this site, including but not limited to non - infringement, title, accuracy and freedom from computer viruses and other harmful content.
In connection with your use of our Services, we may send you announcements, administrative messages, and other information.
In accessing or using the site, you shall not:
1.harm other persons, in particular minors, or infringe their personal rights;
2.breach / morality in its manner of use;
3.violate any intellectual property right or any other proprietary right;
4.upload any contents containing a virus, so - called Trojan Horse, or any other program that could damage the site or any data;
5.transmit, store or upload hyperlinks or contents to which you are not entitled, in particular in cases where such hyperlinks or contents are in breach of confidentiality obligations, or unlawful;
6.distribute advertising or unsolicited e-mails(so - called “spam”) or inaccurate warnings of viruses, defects or similar material, and you shall not solicit or request the participation in any lottery, snowball system, chain letter, pyramid game, or similar activity; or
7.store, collect, use or maintain any personal information of any other user of the site for any reason other than those directly connected to the purpose of the site(i.e.communicating with such user about health care related matters).
This site is not intended to be used by children under the age of 18.By registering as a HealthChat user, you acknowledge and represent that you are an individual who is at least 18 years of age.
When creating your account you must provide accurate and complete information in all of the specified fields.Failure to provide truthful information may result in the termination of your HealthChat account.
HealthChat has two kinds of accounts: Standard User and Group Administrator
(“group admin”) gives you access to administrative HealthChat features.As a group administrator you are responsible for managing the content added to your HealthChat group – you must ensure that any content added to the group which you administer does not violate any laws, including copyright, intellectual property or privacy laws.For this reason, you can modify or delete content added by standard users and even access their account information (excluding personal passwords). You must review any comment or complaint made by any user in the group in a reasonable amount of time, and provide an appropriate response. Group users may request that you remove them from a group or delete their account. You must respond to any such request in a reasonable amount of time. You must notify email@example.com if any issues arise in your group that are not entirely resolved by you. You are responsible for determining each user’s eligibility for group membership, keeping in mind the purpose for which the group was created. You must not admit any user into your group if such user is not a health care professional, or does not fit any other reasonable criteria for being a member of the group. If at any time, you become aware that any user of the group is no longer a health care professional, or is no longer a member of the type of health care professionals for which the group was created, you must immediately remove such user from your group. For this reason, your account allows you to add and remove group members. If at any time you are no longer a health care professional, you must immediately cancel your user membership and your group admin status; if at any time you are no longer a member of the health care professionals for which your group was created, you must immediately cancel your group admin status. You shall ensure that another member of your group is designated the group admin prior to cancelling your group admin status. If at any time the HealthChat team deems it necessary or desirable, in our sole and absolute discretion, we may remove you as either a user and/or a group admin.
Your Content Matters
A standard user can modify or delete any content they add to the site. We do not allow other standard users to change or delete the content you add to your group. These privileges are reserved for group administrators. Group administrators are responsible for the management of the content and activities in their groups and may delete or modify any content you post to the site at their sole and absolute discretion. You must contact your group administrator if you have a concern regarding the content added by another user. The group administrator will make a determination regarding actions to be taken, if any, in their sole and absolute discretion. HealthChat is a Service for health care professionals. For this reason, it is important that all content you add to our Services is professional and respectful at all times. You shall not add any comments you would not consider appropriate for the workplace. Any content determined to be offensive or inappropriate may be removed by your group administrator, or the HealthChat team, in their sole and absolute discretion. Inappropriate or offensive content may refer to a wide variety of things. Some examples include derogatory comments, content that infringes on copyright law, or inclusion of personal health information.
Our Services allow you to submit content to the site. You retain ownership of any intellectual property rights that you hold in that content.
If the HealthChat team is requested to provide user support for our Services, we may view the content in your group. The HealthChat team will never duplicate or disclose this information in any form unless it is reasonably necessary to do so in accordance with law, or in the process of providing user support for our Services.
The content of this website posted or created by us may not be distributed by you to any third party at any time, nor may it be rented or in any other way made available for any purpose, including, without limitation, compiling an internal database, redistributing or reproducing the content of this site by the press or media or through any commercial network, cable, or satellite system, or creating derivative works of the content on this site.Unless allowed by law, you shall not modify the content of this site posted or created by us, nor shall you disassemble, reverse engineer, adapt, translate, transmit, arrange, modify, copy, publish, decompile or make available to any person or otherwise use, either directly or indirectly, the content of this site or any part thereof by any means whatsoever.
If marked as confidential or not for distribution at the time of posting, any content of this site that is added by another user may not be distributed by you to any third party, nor may it be rented or in any other way made available for any purpose, including, without limitation, compiling an internal database, redistributing or reproducing the content of this site by the press or media or through any commercial network, cable, or satellite system, or creating derivative works of the content on this site.If content is marked confidential or not for distribution at the time it is posted by another member, you shall not modify the content of this site posted or created by any such other user, nor shall you disassemble, reverse engineer, adapt, translate, transmit, arrange, modify, copy, publish, decompile or make available to any person or otherwise use, either directly or indirectly, such content or any part thereof by any means whatsoever.At all times, content shall only be used in accordance with the expectations of the group.
All content of this site, including without limitation, all text, documents, design, graphics, drawings, photographs, e-mails, pictures, videos, codes, and software and all organization and presentation of such content is protected by copyright laws and other intellectual property laws.You shall observe all such laws and in particular shall not modify, conceal or remove any alphanumeric code, marks or copyright notices from the information or from the content, software, documentation or any copies thereof.
Some pages of this site may be password protected. In the interest of safety and security of the information contained on the site, only registered users may access the pages of this site.We reserve the right to deny registration to any user. We also reserve the right to determine that certain sites, which may have previously been freely accessible, shall be subject to registration.We are entitled, at any time, at our sole and absolute discretion, to deny you the right to access the password-protected area by blocking your User Data(as defined below), in particular, if you:
Upon termination of any Standard User or Group Administrator account, we will remove all User Data and other stored personally identifiable data of such user as soon as the data is no longer required.
When you register as a Standard User or a Group Administrator, you shall give accurate information, and where such information changes over time, update such information(to the extent possible, online), without undue delay.You shall ensure that your e-mail address is current at all times and an address at which you can be contacted.If you have a professional email address, you shall use that email address when submitting your account information.
Upon registration as a Standard User or a Group Administrator, you will create a password, which, together with your e-mail address, will comprise your “User Data”. You shall keep your password confidential, and ensure it remains known only to you.The User Data allows you to view or change your User Data.
You are responsible and liable for any activity that happens on or through your HealthChat account. We suggest that you not reuse your HealthChat account password for any third-party applications for which you must choose a password.
At the end of each online session on the site, you shall log off from the password protected site.If and to the extent you become aware that any third party is misusing your User Data, you shall notify us immediately by e-mail at firstname.lastname@example.org.After any such notification, we will deny access to the password-protected area of the site for such User Data.Your access to the site will only be possible again upon your application to us or upon your new registration as a Standard User or a Group Administrator.
Additionally, we may display your group’s name and a brief description of your group, on our ******* accessible account registration page. We will respect the choices group administrators make to limit sharing or visibility settings. For instance, group administrators may change certain group settings so that the group does not appear on the account registration page.
All users of our Services are accountable for the legal responsibilities associated with the content they add to our Services. For example, health information custodians (as such term is defined in the Personal Health Information Protection Act) and other health care professionals must ensure personal health information is never made available in our Services.
If you are unsure of what kinds of information are considered personal information or personal health information, please refer to the Ontario Personal Health Information Protection Act (2004), and Canada’s Personal Information Protection and Electronic Documents Act(2001), or refrain from adding content to the Services that may contain personal health information.
Although we make every endeavor to keep the site free from viruses, we cannot make any guarantee that the site is virus-free.You shall, for your own protection, take the necessary steps to ensure appropriate security measures and shall utilize a virus scanner before downloading any content, information, software or documentation related to the site.
HealthChat and thehealthline.ca assumes no responsibility, and shall not be liable for, any damages to, or any viruses affecting your computer equipment or other property on account of your access to or use of the site or your downloading of any materials, data, text, images, video, audio, or otherwise, from the site.
E.Modifying and Terminating our Services
We are constantly enhancing our Services.We reserve the right to change or discontinue, permanently or temporarily, the site in full or in part, or to add or remove functionalities or features of the site, and we may suspend the Service altogether, without prior notice to you.Preserving your content and access to that content is important to us.If we discontinue a Service we will give you advanced notice, whenever reasonably possible.
Enhancing our Services is important to us.If you would like to speak with the HealthChat team about creating customized enhancement tools for your group, please contact us at email@example.com.We reserve the right to charge a fee for any modifications made for the benefit of a specific group.
We may stop the operation of the site or stop providing the Services in full or in part at any time. Due to the nature of the internet and computer systems, we cannot accept any liability related to the continuous availability of the site.We are not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software, or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications.
Every HealthChat user will have access to the HealthChat.ca FAQ, which is a group that is administered by the HealthChat team.The HealthChat FAQ is a content section where the HealthChat team will update HealthChat users with information relating to our Services.From time to time you may receive e-mails from the HealthChat team informing you of upcoming changes to our Services or new enhancements to the site.
If you wish to be removed from a specific HealthChat group, please contact the group administrator of that group to request removal.Group administrators shall honour such requests as soon as possible.
If you wish to permanently delete your HealthChat account, please contact us at firstname.lastname@example.org.When you request the HealthChat team to delete your HealthChat account, we will permanently delete all account information.Your content, however, will remain within our Services unless you remove that content yourself prior to requesting the deletion of your account.
Please Note: It is your responsibility to remove all content that you have added to HealthChat prior to the deletion of your account, if you so wish.The HealthChat team will not delete this content for you.
Please Note: If you are a group administrator and would like your account permanently deleted, you must ensure that all of the groups you administer have at least one other group administrator.You may do this by appointing another member of the group as the group admin.If we must disable your account, we may not delete it until another user has been given group administrative privileges.
HealthChat will never share your account password or transfer your access to information to another user. If you are a member of a group and your role within that group is being replaced by another individual, that individual must register their own HealthChat account.
We may change these terms at any time, and without notice, to reflect the law or new conditions under which use of our Services take place.We will post notice of changes to these terms on this page.If the changes are significant we will e-mail you and post a notice on the HealthChat.ca FAQ group page.
These terms are the agreement between you and HealthChat.If you would like to discuss these terms, please contact us at email@example.com.
The individual pages of this site are operated and administered by thehealthline.ca and/or its affiliates or its service providers.The pages of this site comply with the law applicable in the country where the responsible company has its business residence, being Canada. Thehealthline.ca makes no representation that content, information, software and/or documentation on this site are appropriate or available for viewing or downloading at locations outside of Canada. If you access the site from outside of Canada, you are exclusively responsible for compliance with all applicable local laws. Access to the site’s information, software and/or documentation from countries where such content is unlawful is prohibited.
As you use our Services, we want you to understand how we are using your personal information and the ways in which you can protect your privacy.Your privacy, the privacy of your content and the security of your personal information is important to us, and we conduct our business in compliance with applicable laws on data privacy protection and data security.This policy will help you understand what data and personal information we may collect, how we use and safeguard your data and personal information, and who we may share it with.
We collect information to provide better service for all of our users. We will use this information when we access your account information when providing user support to you or to another user who may have a question regarding content you have posted to the site. We will not collect any personal information about you unless you voluntarily choose to provide us with it. We will also use your information to send you e-mail notifications when new content or features have been added, or for other purposes relating to the site.
We collect information in two ways:
Our services require you to sign up for a HealthChat user Account. When you do, to identify you as a healthcare professional, we’ll ask for certain information necessary to maintain your account, such as your name, organization name and address, local health integration network, and professional e-mail address. We will never share your personal password or the ability to access information through your account. All of the information you provide (except for your password) will be visible in our site for other users of your group to view.This may include your name, photo, organization and local health integration network, and any other information you provide.
The HealthChat team does not review the content added to our HealthChat services for any purpose other than to maintain our Service, provide user support, or investigate breach of policy or law.This means the content you add to HealthChat remains confidential among you and the other users who are members of the group to which you post such content.When you use our services or view content, we may automatically collect and store certain information in server logs. Some examples include collecting the total number of user logins, the total number of new forum posts or how many times a document has been viewed.We do not collect information that personally identifies a specific user.
We may use the information you provide for your HealthChat account across all of the services HealthChat offers.Here are some examples of how we may use this information:
The HealthChat team will provide user support for our Services. While providing user support we may see your content and account information, excluding your account password.
Some of your account information will be used to generate a user profile.This information includes your full name, photo, organization and local health integration network (LHIN). your user profile will be visible to all users who have access to the same groups and content you do. your account password will never be accessible to other users or group administrators.
We may store and process personal information and share it with our affiliates, with thehealthline.ca, or with third parties who operate and/or maintain our site, to better understand your needs and how we can improve our services. We may collect information on the general use of our site (such as the number and type of groups, number of users, etc.), but we will not share your personal information with any person.In the event that any third party service provider is able to view your personal information in connection with maintenance or operating services they provide to us, we will ensure that your personal information is not stored or used by them in any way, other than as may be necessary to maintain or service the website.
Any of your profile information(which includes all information provided by you, other than your password) may be viewed by the HealthChat team, your group administrators and any user of your group.
When you contact user support at firstname.lastname@example.org, we may keep a record of our communication to help solve any issues you might be facing.Our records do not include personal information. In addition, we may send you notifications by e-mail to inform you about upcoming changes or improvements to our services.
Occasionally we may send you e-mail communications with information that may be useful to you, including information about the services of the site, thehealthline.ca, or its affiliates, or other third parties which whom we have a commercial relationship.We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive any future marketing or promotional e-mails from us.However, if you are a current user, to ensure that you receive important information, you agree that we may send you non-marketing related information when necessary.
A standard user can modify or delete all content they add to HealthChat.Standard users cannot modify or delete content added by other standard users in their group. Group administrators have access to modify or delete any content added to their group. You must contact your group administrator if you have a concern regarding the content added by another user./p>
Links to Websites & Videos owned by Third Parties
Some of our Services allow the addition of links to websites and videos owned by third parties. In addition to this, we may link a third party website or video to HealthChat.We are not responsible for the privacy practices or the content of such websites.We are also not responsible for any information you may disclose to websites that you access through HealthChat. We encourage you to review the privacy policies of any linked websites added to our Services.
Whenever you use our Services, we aim to provide you with full access to your information.If that information is wrong, we give you ways to update it quickly. When updating your account information through user support services, we may ask you to verify your identity before we can act on your request.We may reject requests that are unreasonably repetitive, require disproportionate technical effort or risk the privacy of others.
We understand that different people have different privacy concerns.Our goal is to tailor as much of our Services to your preferences.For this reason, HealthChat allows group administrators to make their group private. A private group will not be displayed on the /ly accessible HealthChat registration page.
The HealthChat team will never reproduce the content you add to the site, in any form, unless the owner of that content has explicitly consented or requested the HealthChat team to do so.
Information we may share for legal reasons
The HealthChat team may share information with organizations or individuals outside of HealthChat if we are compelled to do so for any of the following reasons:
In the unlikely event that the HealthChat team is compelled to share information, we will notify the owner of that information if we are permitted to do so.
The HealthChat team takes your information security seriously. For this reason we have developed internal policies to address your requests for user support or access to confidential information.
In addition, our website hosting environment and database facilities feature world-class security measures.Some of these measures include highly-secured physical entry, hardware firewall systems and software based alert entry and notification to trained technical staff.Passwords are stored using a hash based system, which protects these from being read by any unauthorized users.Furthermore, our data center is housed within Ontario and is only accessible to high-level thehealthline.ca management.
Our site may contain links to other web sites which are provided to you as a convenience only.You are advised that other third party web sites may have different privacy practices than ours, and we have no responsibility for the privacy practices of such third party websites.
Although we encourage our HealthChat users to share ideas and collaborate freely, HealthChat is not intended as a space for sharing negative comments or personal information. If you have a concern about some of the content other users have added to your group, please contact your group administrator immediately and request that information be reviewed. If a group administrator is unsure of privacy guidelines, they can contact the HealthChat team for assistance at email@example.com.